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We are one of the world’s fastest growing diamond and jewelry companies based on 5th Avenue in Midtown, New York City. We are a small, dynamic company revolutionizing the diamond industry. Our goal is to recruit a professional, enthusiastic Inside Salesperson to join our hugely successful and expanding online purchasing team. You will be responsible for purchasing in the UK market. Our website: www.wpdiamonds.com

Responsibilities:

–       Inbound/Outbound calls to mostly Hot and Warm leads

–       Migrate our customers from the point being a lead right through to becoming a sale. You will need to inform, educate, and reassure the customer through the process.

–       Closing perspective purchases

–       Utilize a sales CRM system to manage day-to-day activities

–       Chasing customers at various life stages to move to the next step in the process

–       Update management of such activity through system generated activity reports. 

–       Compile diamond valuations and present these to customers (training given)

–       Handle objections with customers and turn them into potential sales.

–       Handling customer declines, turning them into potential sales or referrers.

–       Setup appointment for our customers in London and Birmingham and occasionally face to face appointments with customers at our NYC office and close deals to buy items within the meetings

–       Meet or exceed management defined activity and revenue goals.

–       Other duties including reporting as assigned by members of management. 

 

Personal Qualities/Skills:

–       Assess prospect’s needs and react to their sensitivities

–       Learn then demonstrate a working knowledge of the diamond industry and diamond pricing and advise customers on diamond valuations (training given).

–       Demonstrate focused daily activity. 

–       Demonstrate an understanding of our customer proposition and represent our service in the marketplace.

–       Ability to talk to and relate to people of all walks of life. Every customer has a different personality, and you must be able to adapt on the fly to encourage them to sell to us.

 

Qualifications: 

– Previous (Inbound and Outbound) telesales experience or other sales experience. 2 years minimum.

– Superior telephone skills, excellent verbal and written communication skills. 

– Bachelor’s Degree

– Hunger to earn substantial commissions and meet monthly and quarterly targets

– Ability to work effectively as part of a team

– Ability to multitask with time pressure

– Great administrative skills showing real attention to detail

– Speedy computer skills are required

TO APPLY:

Send your application to: matt@whitepinediamonds.com